Testimonials about Vital-Link Home Medical Alert Systems

January 20, 2012

Mark - great guy, great service. We have recommended Mark's services to many of our home health patients, as Mark is the expert in tailoring his services to individual clients' needs."

Service Category: Home Alert for seniors and the Disabled
Year first hired: 1997
Top Qualities: Personable, Expert, High Integrity

Richard J.
Executive Director
Home Health Care Agency
Philadelphia, PA Metropolitan Area

November 29, 2011

We signed up for your service last month for my wife's 87 year old grandmother, who had recently managed to fracture her pelvis and had spent some time in the hospital for it. She lives alone and now has a daytime caretaker, so we felt pretty secure about her during the day. After a lot of research, we chose the Vital Link medical alert bracelet to help give her (and us) the same sense of security when no one else was around. Well, Thursday night, somewhere around 3 AM, she experienced a lot of pain in her back and was having trouble breathing. She "pushed the help button" and was immediately contacted by one of your staff. The rescue squad was called first, we were called next. We were at her house less than 20 minutes later, to find that she'd already been taken to the hospital. Thanks to your service AND the lock box (which I highly recommend), my wife's grandmother is alive today...she's in the hospital receiving treatment for a large pulmonary thrombosis, a blood clot in her lung, which is usually fatal if not treated within the first hour of onset. While she's not out of the woods yet, she has more than a fighting chance now. Without you guys, we'd be looking at a whole different picture right now. Thank you for being there when she needed you!

Sincerely,
Vic & Vicki L.
Grandmother is Kay V. of Missin Hills, CA ... who is now a believer!

September 4, 2011

I spoke with Mark on Friday & provided him with all of the information. I look forward to working with you and your medical alarm company and I appreciate your assistance and care for my mother. I am her only child & her only family member on the West Coast (along with my husband, of course), so I am very protective of her & want her to be safe. This medical alert system will make me feel more comfortable in allowing her to live alone (which she hasn't done since 1961).

Sincerely,
Faye J. of Highland, CA.
Daughter of Virginia M. of San Bernardino, CA

August 12, 2011

Thank you once again. The changes are correct. Your customer service is a four star rating (not to forget the professional manner of your emergency medical alarm monitoring staff)! I will contact Linda this evening and have her run the test per your instructions and will have her contact you all if she has questions. Thank you again and have a wonderful evening.

Kimberley M. of Clarksville, TN.
Daughter of Rose W. of Fillmore, CA

June 2, 2011

Thanks again and God bless you for your kindness with my patient! My employer is currently piloting a Medicare study to see if a nurse care manager can make a difference in monitoring patients over 65 with chronic conditions and the role that medical alarms might play in keeping this population safe.. Needless to say there is an opportunity for many referrals in the future. There will be about 650 intervention pts. By the time we are finished enrolling. Have a great day! PS-I called my pt.(Mary I. of Doylestown, PA) and she is thrilled!!!

Lynn H, R.N. B.S.N.

May 11, 2011

Hi Mark
Thank you for the excellent service your company provided. On one occasion your operators were able to dispatch emergency personnel when my mom suffered a stroke and was unable to verbally communicate. A job well done!

Thanks again,
Hal N.
Yonkers, NY.

April 18, 2011

Mark, per our conversation of today, please terminate service for Esther F. of Islip NY, 11751 effective immediately as Mrs. F. had to move to an assisted living facility.

I wish to thank you and your company for years of peace of mind and excellent service. You have always taken the time to make sure the details get handled and you should be proud of the fine medical alarm company that you run.

Thank you,
Stewart F.
New York, NY.

April 9, 2011

Dear Vital Link
My grandmother has been moved to a care facility and no longer requires your services. I would like to thank you for excellent service and comfort in knowing that safety and help were only a click away for my grandmother over the last few years. I have referred others to your website hoping that they too would enjoy your excellent service.

Regards and Best Wishes,
Stacie B.
Hesperia, CA

March 15, 2011

Dear Sir
Here is the unit from Justine A. She is terminating your service as she no longer needs it. She is moving in to an assisted living facility. She is 98 and tired of cooking. She would like to thank you for the excellent service you have given her over the years which has allowed her to live by herself as long as she has.

Thank you,
Robert S.
Spokane, WA.

February 22, 2011

Thank you for such a wonderful service throughout the years and I have definitely and will continue to spread the word around for the fantastic service we have received. My mom's medical alert button probably saved her life on at least two occasions. She was able to press her panic button after she had a stroke a few years ago and again more recently after a fall.

Many Thanks,
Dolores D. / Power of Attorney for Dolores C.
Philadelphia, PA

February 14, 2011

My mother has had your monitoring service for several years. She is now in an extended living facility and will no longer need your system. Thank you for all your help, she has used your service several times and it gave us peace of mind.

Thank you,
Sherry B.
Rochester, NY

January 18, 2011

Thank you for giving us years of peace of mind - knowing mother had constant access to emergency help.

Sincerely,
Angelica M.
Tonawanda, NY

January 3, 2011

My mother fell on 12/23 and used her button. Your staff was professional and informative. They called me because when Mother was asked if she needed help she apparently was saying "NO". I was able to wake my teenage children who were home with my mother and they called 911. Your staff made the initial call and called back a few minutes later to see if I needed any other help. Thank you.

Sincerely,
RuthAnn R.

December 14, 2010

During the several years she had your monitoring system, it gave us peace of mind that she could get help when we were not there. Thank you for your great service.

Thank you,
John A.

October 27, 2010

Thank you so much for your service to my father and my family.

Sincerely,
Jessica S.
Redonda Beach, CA

June 25, 2009

Thanks for your excellent support and services rendered during the past several years.

Sincerely,
Patricia E.

June 8, 2009

As your subscriber's P.O.A. for many years, I want to thank you on her behalf for the "peace of mind" your device and monitor service gave her. She had severe macular degeneration and was almost blind, but she would always ask for, or feel around to grasp her Vital Link necklace before showering or going to bed. That necklace was her "Linus" security blanket.

Thanks again!!
Jim B, C.P.A.

May 15, 2008

Thank you sooooo much for these years of outstanding service ... and giving my Dad these more years of life! Those years were ones I will always cherish.

Again, many thanks,
James S.

May 11, 2007

You saved us a lot of aggravation and possibly my mom's life.

Thanks
Barb C.

November 7, 2006

Dear Mark (Owner)

On Sept. 2nd, 2006 one of the nicest women (name unknown) saved my life.  I don't remember much except how nice & calm she was.  Shortly after talking with her I apparently was in & out.  The doctors said my carbon monoxide levels were so elevated that they didn't think I would make it.  Without her I wouldn't have!  I'm sure you've heard commercials where people say - "That's the smartest decision I ever made".  Well in this case it's true.  Thanks is not enough Mark, but please let them / her know how grateful I am.  You all have a very important job - Thanks for being there when we need you. 

Sincerely, F.F.

November 5, 2006

We just started your service for my mother-in-law, D.W. this week.  Tonight she fell and had she not had your service she may have been on the floor all night.  My wife got your call and I went down to help her.  Thankfully she was not hurt very bad.  She couldn't get up by herself.  Thanks to your service things turned out for the best.  I would like to thank you and would recommend your Vital-Link Service to any elderly person living alone. 

Thanks again, C.S.

September 2, 2006

We signed up for your service last month for my wife's 87 year old grandmother. She lives alone and has a daytime caretaker. After a lot of research, we chose Vital Link to help give her (and us) the same sense of security when no one else was around. Well, Thursday night, around 3AM, she experienced a lot of pain in her back was having trouble breathing. She 'pushed the button' and was immediately contacted by your staff. The rescue squad was called first, we were called next. We were at her house less than 20 minutes later, to find that she'd already been taken to the hospital. Thanks to your service AND the lock box (which I highly recommend), my wife's grandmother is alive today.

Sincerely,
Vic & Vicky L.

February 7, 2006

I was researching medical alert systems for my 78 year old mom. I encountered numerous company and was very skeptical. It gives me a comfortable feeling know that my mom will be under the security of Vital Link.

Sincerely,
Matthew S.

February 28, 2005

Dear Vital-Link,

...Every time I called prior to ordering, when I did order and then again yesterday, you have been most helpful and pleasant.  We appreciate doing business with a company like yours.  Please note when we need your type of service for another loved one, we will call Vital-Link.  Your company will also be the company we refer our friends and relatives to.

Sincerely, S.M.

August 15, 2004

Dear Mr. Fives,

Thank you for writing to follow up. I spoke with Mark on Friday and provided him with all of the information. I look forward to working with you and I appreciate your assistance and care for my mother. I am her only child and her only family member on the West Coast (along with my husband, of course), so I am very protective of her & want her to be safe. This system will make me feel more comfortable in allowing her to live alone (which she hasn't done since 1961).

Sincerely, F.J.

August 14, 2004

Dear Mr. Weizer,

I am enclosing the Vital-Link Equipment that was issued to us for my Mother, J.W. As I mentioned to you on the phone, she is currently hospitalized and we feel it is unlikely that we will need this equipment any time soon. I would like to say that we were impressed with this service. On three occasions your company called to alert us of situations where my Mother needed assistance. The people who called were courteous and helpful in every way. We thank you for giving us this piece of mind. Should we need it again, in the future, we will definately order it again.

Thank you again,

Sincerely, E.W.

August 11, 2004

Thank you once again. The changes are correct. Your customer service is a four star rating! I will contact Linda this evening and have her run the test per your instructions and will have her contact you all if she has questions. Thank you again and have a wonderful evening.

K.M.

May 18, 2004

Thanks again and God bless you for your kindness with my patient! My employer is Health Quality Partners and we are currently piloting a Medicare study to see if a nurse care manager can make a difference in monitoring patients over 65 with chronic conditions. Needless to say there is an opportunity for many referrals in the future. There will be about 650 intervention pts. By the time we are finished enrolling ....Have a great day! PS-I called my pt. And she is thrilled!!!

 

L.H., R.N. B.S.N.
Nurse Care Manager
Health Quality Partners

September 14, 2002

Mark,

My family and I felt very secure with the monitor. We all felt Anthony was safe and he was. Thank you again for your compassion and understanding. We all appreciated it.

A.P.and family of Anthony

 

Dear Mark,

Thank you so much for your kindness and generosity in allowing my cousin, B.C., to enjoy the comfort and security he felt having the Vital-Link in his home until his passing away.

With much gratitude, Anne

 

January 30, 2001

Hi Mark,

I appreciate your courtesy and professionalism- the system was exceptionally helpful and provided peace of mind for Laura and her family and friends. Thank you.

Sincerely, Barbara

October 10, 2000

If all your representatives are as nice to deal with as I have found Mark Weizer to be, then you should go a long way in the world. More companies should take a lesson from you in training and picking personnel.

Sincerely, Mrs. G.

April 21, 1998

Vital-Link once saved the life of my mother, A.W. ...we do appreciate it, and you.

V.A.

August 19, 1986

I feel that, rather than having a step backwards, I have taken a step forward, a positive step towards retaining control of my own life, a step towards independence.  You anticipated my questions, and left me with a feeling that everything, as far as Vital-Link is concerned, is under control.

M.R.