How to Set Up a Vital-Link in Your Loved One's Home

Getting your medical alert systems activated is easy when you choose Vital-Link. We simplified the process to make protecting your loved one an easy process. Here are a few step-by-step instructions you can use to set up your Vital-Link in your loved one’s home.

1. Determine What Kind of System You Want to Use

You’re able to receive Vital-Link through various systems. We support landlines, cell phones, and even mobile devices. Once you know which system works the best for your particular needs, you can start filling out the information to apply for your Vital-Link device.

2. Gather Information

When filling out your application for a Vital-Link fall detection pendant, you’ll need to gather some information for us. We’ll need your name, address, phone number, the person who intends to use the service, the type of system you’ve chosen, whether you’d like a wrist or neck pendant, and a valid credit card.

This information will be used to set up your Vital-Link on your behalf.

3. Consider a Response Protocol

In the event of a fall, it’s always a good idea to have a response protocol on paper for paramedics to follow. You may want to tell them what door the lockbox is located at to ensure they’re able to access the home quickly. You may want them to contact certain individuals and need to provide that information for them.

At Vital-Link, we have a system in place where you can submit your response protocol. This will ensure everything progresses according to your wishes.

4. Physical Set-Up

Once your paperwork is submitted, your Vital-Link device will be delivered to you. Setting up at home is extremely easy. All you need to do is plug the system into an outlet. For those who are using a landline system, you’ll also need to plug the device into the phone jack.

If you’re unsure of how to do this, then you can always receive help from our friendly staff.

5. Wear the Pendant

All you need to do from there is to wear the pendant around your neck or on your wrist. Any time you have a fall, the system will automatically notify paramedics who can help you.

Protect Your Loved Ones the Easy Way

Vital-Link makes it easy to keep your elderly loved ones safe. Give our team a call today to find out more about the setup process for Arizona medical alert systems and other areas we serve.



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